H20X account suspended

Hi i have a h20x account under the name Yumumluvs it i had some problems logging in with my password and changed my h20x password and could not get in anymore so i tried to reset my password again and when i type in my e mail adress it says the account to this email has been suspended, can you explain to me why, and my friend who has been showing me how to use the platform has also had his account suspended on the same day can u please resolve this

you maybe suspended for self reffering or using same IP, contact H2OX admin in telegram

Id say they have suspended us because he has loged into his account on my laptop, we have both asked for assistence on the H20x telagram page and private messaged spyro who seems to be the main support account and have been brushed over is there any other internal support available

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