Something Went Wrong - Cannot Swap Legacy EGG for new EGG

I have a legacy egg that I purchased back in August and when I go to wavesducks.com/swap and attempt to swap it into the new egg via waves Keeper I see the following error after attempting to run the swapEgg script:

“Error: Error while executing account-script: This address is suspicious. Request needs to be moderated. Please contact support.”

How do I rectify this? I can’t do anything with the legacy egg I need to run this script :frowning: